“When You Must Say No, Use Care”

NO Flickr Nathan Gibbs

NO. Flickr/Nathan Gibbs


If you’re a faculty member or administrator in a management role, saying “no” to suggestions and projects is a huge part of your job. But a one-word answer like that can be difficult to deliver in academia.

How can you stay firm while softening some of the inevitable blow of rejection? Experienced academic managers offer these tips… Read more of my article in the Chronicle of Higher Education.

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